Your business data is safe with us.
Security isn't a feature we added. It's the foundation every other part of Zentro is built on. Here's exactly what we do to protect your data.
Only the right people, with only the right access.
Zentro uses role-based access control at every level. You define what each role can see and do — cashiers process sales, managers view reports, admins configure the system. No staff member sees beyond their role.
Your data is encrypted. Full stop.
All traffic between your devices and Zentro's servers is encrypted with TLS 1.3. Data at rest is protected with AES-256 encryption. Your business data is completely isolated — no other business can ever access your records.
A complete record of everything that happened.
Zentro maintains a full audit log of every significant action. Sales, voids, refunds, settings changes, logins — every event is timestamped and attributed to a staff member. Nothing is deleted from the audit trail.
Enterprise-grade infrastructure underneath.
Zentro runs on hardened cloud infrastructure with Cloudflare WAF protecting all requests, automated backups, and geographic redundancy. The system is designed to remain available even under adverse conditions.
What we promise, in plain language.
Your data is yours
You can export everything — products, customers, transactions — at any time, in full, in standard formats.
No data selling
We do not sell your data, share it with advertisers, or use it to train external models.
Full workspace isolation
No data crosses between business accounts. Your records are only accessible to you and your authorised staff.
Transparent security changes
Any significant change to our security model is communicated to affected businesses before it takes effect.
No hidden access
Zentro support can only access your account when you explicitly request help and grant temporary permission.
Breach notification
In the event of any security incident, affected businesses are notified promptly with full detail of what occurred.
Security questions?
Our team is happy to discuss our security model in detail.